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Terms & Conditions

Last updated: 1 July 2026

These Terms & Conditions govern your use of pep-hub.eu (the “Site”), operated by PepHub (“we”, “us”, “our”). By placing an order or using the Site you agree to these terms.

Research use only. All products sold on this Site are supplied strictly as laboratory research materials. They are not medicines, dietary supplements, food, cosmetics, or products for human or veterinary consumption, and must not be administered to humans or animals. By ordering you confirm you are a qualified purchaser using the products for lawful in-vitro research only, and that you are at least 18 years old.

1. Eligibility

You must be at least 18 and legally permitted to purchase research chemicals in your jurisdiction. You are solely responsible for ensuring the products you order are legal to import and possess where you live.

2. Orders & acceptance

An order is an offer to buy. A contract forms only when we confirm dispatch. We may decline or cancel any order — for example where a product is unavailable, pricing was clearly erroneous, or we cannot verify the order — and will refund any amount already paid.

3. Prices & payment

Prices are shown in euros and include VAT where applicable. We may change prices at any time, but changes do not affect confirmed orders. Payment is taken through our payment processor; we do not store full card details.

4. Subscriptions

Subscription plans renew automatically and carry a minimum term of 3 months. You may cancel at any time after the minimum term via your account; cancellation stops future renewals and takes effect at the end of the current paid period. See also our Refunds & Returns policy.

5. Delivery

Delivery terms and timescales are set out in our Shipping Policy. Risk in the goods passes to you on delivery.

6. Acceptable use & liability

You must not misuse the Site or use any product unlawfully or in any way that endangers health or safety. To the fullest extent permitted by law, our total liability arising from any order is limited to the amount you paid for that order. Nothing in these terms limits liability that cannot be limited by law.

7. Intellectual property

All content on the Site — including Science Hub articles, images and branding — is owned by or licensed to PepHub and may not be reproduced without permission.

8. Governing law

These terms are governed by the laws of Netherlands, and disputes are subject to its courts, without affecting mandatory consumer-protection rights you may have.

9. Contact

PepHub · [- needs edit] · support@pep-hub.eu